Robert Schwanz - Technology Operations Executive

Executive Leadership Impact

Financial Performance & Optimization

Generated multi-million dollar annual cost savings through strategic operational improvements
Consistently delivered projects under budget while expanding scope and maintaining quality
Reduced operational inventory by 40%+ improving working capital position
Achieved favorable budget variance through disciplined financial management
Implemented procurement strategies mitigating significant market risk exposure

Operational Excellence at Scale

Transformed service delivery model achieving best-in-class SLA performance
Reduced critical incidents by 30%+ through proactive infrastructure management
Improved operational efficiency metrics by double digits year-over-year
Maintained near-perfect parts availability ensuring business continuity
Enhanced customer satisfaction scores through service quality improvements

Technology Transformation Leadership

Led enterprise-wide infrastructure modernization programs impacting thousands of locations
Orchestrated complex multi-year technology roadmaps aligned with business strategy
Streamlined deployment processes reducing implementation time and costs
Championed adoption of data analytics for operational decision-making
Built scalable technology platforms supporting rapid business growth

Leadership Philosophy & Approach

People & Culture Development

Built high-performing teams with engagement scores exceeding industry benchmarks
Created culture of continuous improvement driving innovation at all levels
Developed talent pipeline through mentorship and leadership development
Fostered cross-functional collaboration breaking down organizational silos

Strategic Partnership Management

Negotiated strategic vendor agreements exceeding $100M total contract value
Built ecosystem of partners enhancing service capabilities
Managed complex stakeholder relationships across business units
Aligned technology initiatives with business objectives

Innovation & Change Leadership

Pioneered data-driven approaches to operational management
Led digital transformation initiatives improving business agility
Implemented automation reducing manual processes significantly
Championed emerging technologies for competitive advantage

Community & Nonprofit Leadership

Unshackled, Inc. - Founder & President

2024 - Present

Founded 501(c)(3) nonprofit advancing digital freedom and privacy rights globally
Secured over $15K in grants for infrastructure, software, and operational tools driving awareness and donor engagement
Architected and deployed Azure and OVH multi-cloud infrastructure supporting global privacy network
Implemented infrastructure automation and monitoring stack
Led development and launch of open-source, privacy-first communications platform
Built complete digital ecosystem: fundraising platform, e-commerce, payment processing

Saukville Rifle & Pistol Club - Executive Board Member

2017 - Present

Developed custom membership management platform serving 1,000+ active members with integrated e-commerce
Led capital improvement initiatives exceeding $100K expanding facility capabilities
Match Director for multiple State Championships with international competitor participation
Established strategic partnerships with national organizations delivering enhanced member benefits and resources
Championed community outreach programs serving Disabled Veterans, Women, and Youth
Streamlined operations through database centralization and process digitization

Core Executive Competencies

Strategic Planning

Multi-year technology roadmaps aligned with enterprise business strategy

P&L Management

Full budget responsibility with consistent favorable performance

Change Management

Large-scale transformations across complex organizations

Operational Excellence

Best-in-class service delivery and continuous improvement

Team Leadership

Building and scaling high-performance organizations

Business Acumen

Technology decisions driven by business value and ROI

Risk Management

Proactive identification and mitigation of business risks

Vendor Management

Strategic partnerships delivering operational value

Industry Experience

Retail Technology

Large-scale point-of-sale and distributed infrastructure

Healthcare IT

Mission-critical systems and regulatory compliance

Supply Chain

Logistics optimization and inventory management

Field Services

Distributed workforce and service delivery